Privacy Policy

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Protecting your privacy

Jones and Palmer believes everyone should have access to understandable information in order to make good decisions. We also believe in everyone’s right to privacy.

In collating any information we remain mindful of, and respect the rights of individuals. Our business primarily trades with other businesses and has little requirement to collect and store information of a personal nature. We do not share any data with other companies except where expressly required to do so by law, and do not process any data to make assumptions or predictions about individuals which is then used to modify content or to bias decisions.

We at all times we seek to meet the requirements of the EU General Data Protection Regulations (GDPR) as enacted within the UK and on demand will share any information we have on individuals, with those individuals, and will remove or correct any data in a timely manner where required to do so as set-out below. Specifically, we act as “Data Controller” in respect of the information gathered and processed by this website.

If you have any comments or queries regarding our use of your data, please contact our Data Protection Officer by email at or by post at Data Protection Officer, Jones and Palmer Limited, 87-95 Carver Street, Birmingham, B1 3AR, UK.

The information we collect
When you visit our websites, cookies are used to collect information about you such as your network (IP) address which connects your computer or mobile device to the internet, and information about your visit such as the pages you viewed, download errors etc. We do this to enable us to make improvements in the future.

Cookies are also used to enhance this website’s functionality and personalisation for device types, which includes sharing data with third party organisations. You can control this by adjusting your cookies settings as described in our ‘Cookies Policy’.

We do not collect any other information about you..

How we use the information
We use the information we collect to improve how clearly the information is presented on your particular device, and to help plan for future developments by looking at what is used and what is most popular.

We have deemed it a Legitimate Interest to process your information for this purpose, as the anonymous data is used only to ensure that you have the best possible experience.

Third party organisations may use your data for other purposes, and these are described in our Cookies Policy .

Our data storage policy
The amount of time cookie information and site usage data is kept varies based on a combination of the usefulness and convenience, details are shown in the our Cookies Policy.

Our policy on sharing data
We do not share any of your data for commercial purposes, anonymous data may be stored on computer servers both inside of the European Economic Area (‘EEA’) and may also be stored on servers hosted internationally by partners like Microsoft and Google where an appropriate agreement exists designed to protect your rights in the same way as the GDPR regulations do within Europe.

Certain third party organisations can use cookies to identify your browser and internet device as a result of you visiting this site. You can control this by following the guidance in our Cookies Policy.

Your rights
Under the terms of UK data protection legislation, you have the following rights

Your Right to be Informed
This Privacy Statement, together with our Cookies Policy, fulfils our obligation to tell you about the ways in which we use your information as a result of you visiting this website.

Your Right to Access
You have the right to ask in writing for a copy of any personal data (a “Subject Access Request”) In most cases you can obtain this information at no cost (we would discuss with you in advance if this was not the case). Information will be supplied within 30 days of request.

To make a request, please write to us using the details above.

Your Right to Rectification
If information we hold about you is inaccurate, please contact us. We will be happy to make corrections promptly (within 30 days of notification).

Your Right to be Forgotten
You can ask that we erase all personal information that we hold about you. Where it is appropriate that we comply within 30 days.

Your Right to Object
You can update your cookies settings to object and stop any information being held. For further information, please refer to our Cookies Policy.

Your Right to Restrict Processing
We do not do any personally identifiable processing of your data but should you wish to restrict any use of your data please contact our Data Protection Officer.

Your Right to data Portability
Whilst we respect this right we do not hold any portable data.

Your Rights related to Automated Decision-Making
We do not use automated decision-making processes.

Data privacy and security
We have an appropriate data security policy and our subprocessing partners including Microsoft and Google meet high standards of data management.

Data protection is a key consideration of all IT systems that hold data. Where any risks are identified we conduct assessments to determine any corrective actions.

We also maintain an active information security work programme.

We look to protect the confidentiality and integrity of servers, storage and information assets to:
Reduce any likelihood of breaches of confidentiality;
Ensure all facilities are protected against damage, loss or misuse;
Increase understanding of the importance and responsibility of information security

Location tracking
Only basic levels of tracking (network address), which indicate roughly where you are in the UK, are used on this website as part of our performance cookies

We strive to keep this website up-to-date but no legal responsibility is accepted for any errors or omissions contained herein.

All material accessed or downloaded from this website is obtained at your own risk. It is your responsibility to put information to appropriate use and to use anti-virus software.

This Privacy Statement applies solely to the data collected by us.

We are committed to providing a website in which content is accessible to everyone. We therefore update our website regularly in order to make it as adaptable as possible and that accessibility functions of your web browser are available where possible.

Please send any questions or concerns about data collection to our Data Protection Officer.

Alternatively, you have the right to lodge a complaint with the Information Commissioner’s Office who may be contacted at Wycliffe House, Water Lane, Wilmslow SK9 5AF or