Our Values and Focus

Mission (why does Jones and Palmer exist?)

To add value to corporate communications, with class leading creativity, innovative thinking, media synergy and flawless execution. Value generated for our clients translates to a good return for our shareholders and a stimulating and rewarding workplace for our people.

Vision (Where are we going?)

Jones and Palmer will develop to become the leading supplier of corporate and investor  communications media in the UK. We understand that the message, impression and media will continue to evolve. We will innovate through existing and new media. We will be a market driver and yet simultaneously be market driven. We will be fast, flexible and proactive. Our research and development will be exhaustive; our operations will be committed to delivering efficiency, effectiveness, economics and ethics. Our management take full responsibility to execute their duties balancing the needs of staff, customers, shareholders, society and the environment.

Respect for, involvement with and training of our team will develop a virtuous circle of value. This value through passionate delivery of corporate communications creates value beyond our company; it permeates the fabric of our society.

Values (What is important at Jones and Palmer – and what is the Jones and Palmer personality?)

We work independently and in partnerships to define and deliver excellence in corporate communications. These activities are carried out with the passion, creativity and professionalism of our people. Pride in our reputation, our quality, our commitment to growth and development will maximise value for all of our stakeholders.

We’ll listen to you

• We strive to see all situations from the perspective of our client and their consumer. We must listen and learn before we find relevant solutions.
• We enjoy learning. We endeavour to educate and increase our skills on our journey.
• We are patient, considerate and empathise with our clients’ challenges.

We’ll inspire you

• We’re Gordon for passion, but Delia for dialogue!
• We will constantly create and innovate to produce engaging communications.
• We embrace the challenge ‘is there a better way?’ in all our dealings.
• We like to have fun, even if the message is serious.
• We are fanatical about creativity.

We’ll look after you

• We are friendly and courteous, as well as fair and compassionate in all our dealings.
• We respect the individual and believe that individuals who are treated with respect and given responsibility respond by giving their best.
• We are frugal. We guard and conserve our company and clients' resources with at least the same vigilance that we would use to guard and conserve our own personal resources.
• We feel a sense of urgency on any matters related to our clients. We own problems and we are always responsive.
• We are customer driven.